The Acurite Atlas

So my Atlas arrived yesterday. I'm loving the display. The sensor bolted right on the existing stand, which is a plus. Immediately after setting it up, I heard the alert sound and looked at the display wondering what was up, figuring it was an alert chime indicating it had connected to the sensor, although I had seen the output from the sensor displayed on the screen. It chirped again, so I had a closer look. The lightening detector was picking up lightening 4 miles away!! How cool!

I heard the rumble of thunder about 30-second later, so there was lightening in the area.

There was also rain. But even after what seems like about 1.5" of rain overnight, the thing is still displaying 0". I have removed the rain gauge shipping block, so that can't be it, but did note a black/red wiring harness with a two prong female plug laying in the rain gauge well. I couldn't initially find where it went, and the external battery pack and anemometer extension options seem to use a different plug, and plug into the outside of this well.

Anyone have and idea if this thing needs to be plugged in anywhere?

I'll note that in spite of my disparaging comments about the old weather station, I sure have missed the display on my desk these past few days. It's nice to have that display back.

There IS a lot of space in there for something to take up residence and enjoy quite the spread!

The water in the yard finally subsided enough I could get out to the sensor unit to have a second look. The 2-wire (black and red) is taped to the water collection bowl molded into the black plastic section of the sensor housing. This one is just a 2-wire plug. There's another 4(?) wire connector plugged into a socket on the gray plastic housing, so it's not that one. I looked around some more, and still could find no open socket anywhere. The solar panels were connected.

I don't do facepalm.  My online query to Acurite has been crickets, though.  

Here's the questionable connector:

That makes sense, Scott. I've double- and triple-checked the area near the socket, and can find no unused plug for this socket.

Acurite support has been pretty useless here. A chat request went unanswered for three hours, until the page updated with a 'we're closed now...' post. My three email queries went completely unanswered. They finally replied to the unanswered chat request with an email, but all it contained were the links for removing the shipping pad from the rain gauge and how to calibrate the gauge. My reply that these steps did not fix my issue, again, went unanswered.

I've registered all the products, and will be shipping the sensor back for R&R very soon.

Well, Chaney Instruments 'updated' and repaired my Atlas and sent it back to me. It arrived in good shape, and I have been enjoying my weather station for several weeks now. It's good to have my 'officemate' back again!

Since they instructed me to remove everything except the sensor and display, I did so. What I got back included a lightening module (which I already had) and bracket clamp, which I also already had.

So "Thank you, Chaney Instruments!"

Welcome. Yes, I highly recommend it. I've been a beta tester for Acurite for the past couple years. You can see my station here on Weather Underground. It's one of the only gold star stations in our area:

www.wunderground.com/personal-weather-station/dashboard?ID=KLAPONCH20#history

Thank you both!